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FAQ'S FOR SUBSCRIPTIONS

NOT FINDING YOUR QUESTION
OR WANT TO REQUEST ANY CHANGES TO YOUR CURRENT SUBSCRIPTION
- EMAIL US OR CLICK THE CHAT ICON BELOW -

FAQs

LOGIN TO YOUR SUBSCRIPTION PORTAL

Step 1. If you're not currently logged in, click "Login" in the header. If you are logged in click "My Account"
Step 2. Click on "MANAGE SUBSCRIPTIONS"

ADDING TO AN UPCOMING ORDER

Step 1. Log into your Bowmar Nutrition account.
Step 2. Click on “Manage Subscriptions”
Step 3. Click on the “Add Product” button
Step 4. Browse and search through products

SWITCHING A PRODUCT/FLAVOR

Step 1. Click on "Manage Subscriptions" for the subscription you'd like to change.
Step 2. Click 'Swap this for a different product'
Step 3. Find the product you want and click "SWAP"

APPLY DISCOUNT TO CURRENT SUBSCRIPTION

Step 1. Click on "Manage Subscriptions"
Step 2. Scroll down until you see "Add Discount"
Step 3.Go Add in your discount code and click 'Apply'

CHANGING YOUR SUBSCRIPTION DATE

Step 1. Click on "Manage Subscriptions" for the subscription you'd like to change.
Step 2. Click on "Reschedule"
Step 3. Click "Choose a specific date"

REACTIVATING PRODUCT

Step 1. Under 'Your inactive subscriptions', find the product you want to reactiave and click 'Reactivate'

SKIPPING A MONTH

Step 1. Click on "Manage Subscriptions" for the subscription you'd like to change.
Step 2. Scroll down until you see "Skip"

UPDATING MY SUBSCRIPTION DETAILS

Step 1. Click on "Address & payment details"
Step 2. Edit your payment, info, or address details

CANCELING YOUR SUBSCRIPTION

Step 1. Click on "Manage Subscriptions"
Step 2. Scroll down until you see "Cancel Subscription"
Step 3. Go Select your reasoning for cancling your subscription and click "Cancel Subscription"
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Protect your order from loss, damage, and theft with an OrderDefense Protection Plan.

1 Add the Protection Plan

You can add the OrderDefense Protection Plan to your cart by checking the box before clicking the button to continue to checkout.

2 Enjoy Protected Delivery

With OrderDefense, your order is protected from loss, theft, and damage so you can rest easy knowing your products are on the way.*

3 File a Claim if Necessary

If something has gone wrong with your order, follow the normal return, refund, or exchange process and your order will be covered!

*OrderDefense protects orders from loss, theft, and damage under the circumstances outlined in the sellers own policies. Please read and review these details to ensure you are informed on the protection provided by OrderDefense.