FREE US SHIPPING ON ORDERS OVER $75

FREQUENTLY ASKED QUESTIONS

FAQs

WHAT SUPPLEMENTS SHOULD I BE USING?

We know it can be overwhelming to determine which products would work best for you. Supplements aren't a "one size fits all" — that's why we created our product recommendation quizzes. You’ll pick a quiz, answer a series of questions, and once completed you’ll receive curated product recommendations specifically for you to help you reach your goals!

WHAT MAKES YOUR PRODUCTS DIFFERENT?

Our products are produced in a GMP certified and FDA accredited facility and are third party tested in an ISO 17025 lab. We use the highest quality ingredients; all of which are tested prior to manufacturing. In addition, each batch is tested as a final product. We also conduct in person sampling and hands on formulation to ensure the flavor profile is accurate and the formula is effective.

ARE YOUR SUPPLEMENTS SAFE TO TAKE WHILE PREGNANT OR BREASTFEEDING?

We recommend consulting with your doctor prior to taking any supplements while pregnant or breastfeeding. Keep in mind the supplement facts are listed on our website under each product page if you’d like to refer to them before and at your next OB appointment. With that being said, we do have pregnant and nursing women who enjoy our products once they have been cleared.

DO YOU HAVE ANY DISCOUNT CODES?

Yes! We are immensely grateful to our community of Military and Veterans, First Responders, Healthcare Workers, Teachers, and Truck Drivers — we appreciate all they’ve done and all they continue to do! To show our gratitude, we offer a year round exclusive discount for 10% off all orders (excludes autoship). This discount extends to:
  • Military and Veterans
  • First Responders
  • Healthcare Workers
  • Teachers
  • Truck Drivers
  • Students (we understand the financial difficulties that come along with being a student so we’ve extended the discount to all students as well)

WHEN IS _______ GOING TO RESTOCK?

Stay in-the-know of all product restocks by visiting the restock page. We want to keep everyone as up to date as we are; therefore, this page is updated with any and all updates as they are provided to us. Please note, the dates are tentative and subject to change. CLICK HERE to view the restock page

We also recommend adding us to your favorites on Instagram so you never miss out on restock announcements.

DO YOU HAVE SAMPLES OF YOUR PRODUCTS?

Yes, we have single samples and sample kits available. We understand the value in being able to try a product before committing to a full tub – no one wants to get stuck with a flavor they don’t enjoy. That’s why we offer samples so you can find the flavors YOU love!

Our starter kit is perfect if you’re looking to try out all the samples we offer, but if you’re wanting to try specific individual samples those are available as well. Plus, we offer a sample discount so you can try multiple at a discounted rate.

ARE YOUR PRODUCTS GLUTEN FREE, DAIRY FREE, SOY FREE, AND/OR VEGAN?

CLICK HERE to view our products claims list where you can see which products are gluten, vegan, soy, and/or dairy free. You can also find the supplement facts for each of our products under their respective product page.

WHAT IS AUTOSHIP?

If there are products you can't live without or use on a regular basis, we highly suggest taking advantage of our AutoShip program. This program is amazing because:


  • You are guaranteed product for at least 3 months (we reserve inventory for AutoShip orders)
  • You get products at a discounted price
  • You can cancel or skip your order at any time
  • There's no order minimum requirements
  • You can change flavors or add to the order at your own ease

HOW DOES AUTOSHIP WORK?

Simply select the product you are looking to purchase (on our website), choose "Subscribe & Save,” select how often you want to have the product delivered, and once purchased you will have a login to pause, modify or cancel your subscription.

WHAT’S YOUR RETURN POLICY?

  • Opened and used products are eligible for store credit.
  • Unopened products are returnable.
  • Gift cards, downloadable software products, clothing items, samples, and clearance are non-refundable.
  • CLICK HERE for more information and details about our return policy

ARE YOUR PRODUCTS SAFE FOR KIDS?

We suggest consulting with your pediatrician to see what they recommend as we cannot recommend any products to anyone under the age of 18. With that being said, we do have customers that give their children some of our products once they are approved by their doctor.

DO YOU SHIP INTERNATIONALLY?

Yes, we ship to 240 countries worldwide and offer free international shipping on orders over $300.

*International shipping cost does not include import fees, customs, duties or value added taxes (VAT) by default.

DO YOU OFFER A WHOLESALE PROGRAM?

Yes, we offer a wholesale program. Please fill out our wholesale application today and we will get back to you with the next steps. CLICK HERE for the application.

For any additional questions, please email wholesale@bowmarshop.com

WHY DO YOU USE ARTIFICIAL SUGARS IN SOME OF YOUR PRODUCTS?

Please listen to this podcast from Lacey Dunn regarding artificial sweeteners, the research, and the safety of their use in small doses (like our products).

MY PRODUCT GIVES AN MFG DATE, WHAT DOES THAT MEAN?

MFG is the date the batch was manufactured and our powder products are good for 2 years after that date.